I just had a call from May Mar at Northgate Mall informing me that two new handicapped spaces have been installed outside the Chipotle Restaurant at Northgate Mall! I am so pleased by this action because, apparently due to ADA requirements, they actually did have the appropriate number of handicapped spaces in that section of the mall that I had commented on back in [May] [“Exercise might do you good,” Letters, May 1].Now they’ve added two more, going above and beyond what is required!
May had called me immediately after my April 24th email and informed me that they were within ADA compliance at that time and she gave me the phone number for Northgate Security if I ever need assistance when shopping or dining at Northgate Mall with my daughter. She also assured me that with my daughter’s disabled placard we could park in those spaces reserved for food pick-up. She helped raise my awareness about what that placard means in terms of parking in public lots and public spaces and I thank her for that and for her follow-up and for helping make good things happen at Northgate Mall!
Effie Fourakis, Corte Madera