.Heroes and Zeroes

WildCare is looking for heroes that want to be involved in an engaging volunteer experience. Terwilliger nature guides are needed to lead nature discovery walks for elementary school children. Volunteers receive specialized training by experienced naturalists who teach you how to help children open their eyes to the world of wildlife and connect with nature. Topics include local animals and plants, Coast Miwok culture, redwood forest ecology, bird identification techniques, spring wildflowers and more. No experience is necessary; just bring your interest and enthusiasm for sharing nature with young students, and WildCare will guide you through the rest. Nature guide training takes place only once a year and the free orientation is on Saturday, Sept. 15, from 11am to 12:30pm. To register, call 415.453.1000, ext. 17.  (If you choose to attend the trainings, a $50 fee covers all materials and includes a year’s membership to WildCare. No one will be turned away for lack of funds.)

That Home Depot mantra, “You can do it. We can help,” is certainly catchy. As an able-bodied person, they’ve even proven it to me a few times. Unfortunately, the Home Depot in San Rafael failed Michelle Franck on the helping part. Franck, a San Rafael resident and a determined woman with a disability, reached the entrance of the big box store and found one broken electric scooter. Undeterred, she soldiered on in her manual wheelchair and grabbed a regular shopping cart. “I scooted myself a bit in the wheelchair, shoved the cart a bit, scooted some more and repeated,” Franck says. During this slow, painful process, no one offered to help, until she reached the cash register. The final insult was the woman who complained when the cashier brought Michelle to the front of the line. Home Depot, you can do it. We can help by suggesting you fix your electric scooters and train your employees to assist shoppers who find themselves in a difficult spot.

Got a Hero or a Zero? Please send submissions to [email protected] Toss roses, hurl stones with more Heroes and Zeroes at pacificsun.com.


Nikki Silverstein
Got a Hero or a Zero? Please send submissions to [email protected] Toss roses, hurl stones with more Heroes and Zeroes at pacificsun.com.


  1. Michele Franck certainly deserves, at the very least the refund of the money she spent the day she struggled so valiantly at Home Depot. Staff was aware of her plight and yet she was just pointed in the direction of the articles she needed and left to her own devices. HOURS spent in Home Depot, struggling. NOT acceptable! Shame on you Home Depot!!!


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